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We ship our orders through USPS First Class mail. All items that can fit into a small bubble mailer will be sent in one. Larger orders will be shipped in boxes. For expedited shipping in the US, you can select USPS Priority Shipping from the shipping options at checkout. Expedited shipping is not offered for International orders. For more detailed information about our shipping policies, please contact us.

We do not guarantee any ship times as the USPS does not guarantee any of their ship times. If your package is lost or taking longer than expected, please contact us, and we will help to track it down.

Return Policy

Please contact us for questions or help with returns. Be sure to include your order number and a brief note regarding your issue.

  • All returns accepted.
  • Buyer should contact kato Baking Supplies within 14 Days after receiving the item.
  • Refund given as Money Back.
  • Return shipping will be paid by the buyer.